Social media has a huge opportunity to be a brand awareness and sales tool for your business but social media can also be a huge challenge f...
These 13 tips and strategies are gonna help you as small businesses and entrepreneurs prioritize what's important on social media so that you can grow your accounts and drive sales starting today.
Let's get started let's kick things off with number one
1. You have to make a commitment to social media- make social media a priority for you
Social media can be a real challenge. Start off by planning to create a strategy create goals what do you see as success with social media is it brand awareness is it sales is it somewhere in between having a plan will help you make that commitment to social media right from the beginning so starting with the plan understanding the tools are gonna help you achieve that plan and then looking outside to your peers and competitors for what's working for them is a great place to start.
All right number two and this goes back to what I mentioned briefly in number one and that's
2. Establishing some goals for your social media program
Everything starts and ends with goals and setting proper goals based on desired outcomes is the most important thing that you can do it's super important to develop a social media strategy that aligns with your goals so that you can determine whether your social media program is successful or not
One creating goals it's important to be specific as possible so if you're using social media to drive brand awareness what are the metrics around that goal that will help you to define brand awareness is it likes traffic to your website engagement to social media posts or somewhere in between having specific goals based on a specific objective is the first step in creating great goals and the first step in understanding whether your social media is working and of course those are super important because if you're off the path and you're not finding success with social media goals will help you to define the next action step needed to take to get back on the path of success on social media
3. Remember to share who you are as a brand or a business.
Remember that social media is social people are on social media to share content with their friends connect with family members and yes of course connect with you as a brain
But people won't want to connect with your brand unless you're sharing things that are human authentic, engaging things that speak to people on a human level which is very meta
I know it's hard to point directly to what that means but the best I can do is to tell you to remember to share :
- Who you are what makes you unique as an entrepreneur or small business?
- Is it your values is that your company?
- Is it your employees is your product that makes you special?
- Why would people want to follow you on social media?
- What would make them want to share your content with your friends?
- What makes you unique as a company?
- What makes you unique personality-wise?
And also keep in mind that creating content isn't necessarily just showing how your product can benefit your users
- It's about helping people
- It's about providing useful relevant content time and time again so that they go to you as a trusted source of inspiration
4. Setting time aside for social media
I know this can be the hardest thing to do finding time for social media wasn't necessarily a priority for us until we saw the power of what social media can do for our brand.
But let's take a step back the key to establishing a great social media presence is sharing great social media content and for busy business owners taking the time to create great content can easily be pushed aside which is okay
What I encourage you to do is to take time and batch time dedicated to social media content creation find your most creative time
- Is it Monday morning
- Is it Friday afternoons
5. Listen to your customers rather than just simply promote.
One of the best things about social media is that it offers an open-ended community to communicate one-on-one with potential customers and current customers that type of open-ended communication is rare these days
So social media offers that opportunity to small businesses entrepreneurs whose customer base might be smaller to start out
So connecting one-on-one is super important when you're looking to grow your social media community when you're first starting out so what I mean by listening to your customers is what kind of questions are they asking in community forums in your product on social media are these ideas for potential blog topics social media content videos you name it taking the approach of listening to your customers rather than simply promoting your product not only gives you greater insights into your customer's preferences their fears their challenges but it also builds a loyal customer base that you can lean into later down the line.
6. Focusing your efforts.
You've probably heard the saying it's better to be on one social media network than spread thin across many wells that statement is absolutely true by focusing
Your efforts on one social media platform as opposed to two-three or four you're gonna hone your skills you're gonna learn the nuances of that channel and only until you figured out that specific channel can you start to branch out to more social media networks
I think the biggest misconception for small businesses and entrepreneurs is the amount of time it actually takes to be successful on a social media channel takes a lot of time takes a lot of effort takes a lot of content and so by focusing your efforts on one channel you increase your likelihood of success tenfold maybe more.
7.Automating your processes
So use tools like buffer, Hootsuite to schedule your social media posts and analyze your posts but there's a lot of other processes that you can automate in the time that will help you be successful on social media
Once you start to get the feel for what kind of content is working on social media
For example, you can use tools like :
- Zapier I have TTT to automatically add articles that you add to your pocket account.
- Canva Animoto to quickly create graphics for videos saving you hours of time in the process
- You can hire an intern to help you create graphics or videos or schedule social media posts there are tons of people out there who are willing and looking for great work.
Social media possibilities are endless when it comes to automation so using tools like buffer, Hootsuite was like camber Animoto zapier I have TTT hiring out work to help with the more tedious tasks are all things that businesses and entrepreneurs should be thinking about if you want to focus your time on more important tasks like running your business speaking of tools.
8. Picking the right tools for your business
So when thinking about tools as a small business or entrepreneur I like to break it down into five different sections of potential tools you have
- Your collaborate tools
- Your attractive tools
- Your acquired tools
- Your retained tools and
- Your measuring tools
Tools like
- Slack
- Google Dropbox
- Paper Trello
Tools like
- WordPress to help you write blog posts or manage your website
- MailChimp to send emails
- Buffer to send social media posts like I said before
- Canva Animoto to help you create videos and graphics.
CRM Tools like
- HubSpot Salesforce Marketo
- MailChimp to send email drip campaigns
- Buffer to continue to send out your social media posts then,
- NPS scoring surveys type form to help you send out customer surveys offer to continually send out social media
- Mailchimp to send automated emails to your customers based on specific actions.
Measurement stage of tools this is where you implement things like:
- Adobe Analytics
- Google Analytics
9.Creating a Social Media Calendar
Having a comprehensive overview of everything you want to send out to social media within the next few months even within the year is irreplaceable for brands and businesses looking to be successful on social media
A good social media calendar consists of :
- Major company events
- Major company product releases and
- Major holidays within whatever country or even the world that you want to celebrate as a company.
A great social media strategy means posting consistently and what better way to do that than to hold yourself accountable through a Content calendar
Create a unique calendar,
- It can be an Excel spreadsheet
- It could be a Google Doc
it doesn't matter how you do or whatever calendar service that you prefer
- Create a map whatever the event is put it in your social media calendar.
- Create a small mini-marketing plan around that event.
10. Remembering that passion helps to create amazing social media content
I find that the biggest challenge for me on social media is creating great content on a consistent basis as a small business or entrepreneur it can be incredibly time consuming and difficult to find the topics that are gonna work over and over again on social media.
So what I suggest you do as a business owner or as an entrepreneur is picked a topic that you love to talk about
Now this topic can be semi-related to your brand it doesn't have to be specific about your product or your brand it can be in the sphere of your industry
The more passionate you are about a specific topic the easier and more fun it will be to actually go out and find content or create original around that topic and don't forget,
"the more passionate you are about a topic the more passionate your fans are gonna be to"
They can tell they know when you love a subject or not and when you have a passion for something.
I guarantee you that your audience will share that same passion with you.
11. Learning from the best will be their first to admit that
- we don't have a ton of resources
- we don't have a lot of time to commit to creating great content
- we just don't have what bigger better brands have in terms of social media resources
- Follow peers and competitors both inside and outside your industry.
- you can follow them by creating Twitter lists or using the Facebook pages to watch tool to set up a list of brands that you know.
- Post consistently great content then once you have a list of great brands or influencers in your industry.
- are they using videos
- are they using photos
- are they using text-only updates
- what kind of things are they talking about
12. Don't forget that engagement drives growth on social media
- responding to them
- answering their questions
- helping them to share your content even further you might even think about
- creating some sort of referral program that rewards people who share your content
- you might also start a Facebook group or a slack community that gets your power users on social media into the same place so that they can share ideas
- talk to each other
- learn from each other and really spread the message about your brand
- it really only takes about 15 minutes a day to be successful with engagement and persistency will pay off in brand loyalty and power users on social media
13. Don't try to be all things to all people.
- the one that you are passionate about
- one that you can speak as an expert on
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